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Customs, duties and taxes. 

When ordering from art-notebook.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Although we always ship door-to-door, your order may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. As the recipient, you may also be responsible for customs clearance in the destination country. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.